Core Values

At HRA – Healthcare Research & Analytics, we are committed to bringing quality, service, innovation, and insight to all that we do.

Quality
HRA takes pride in satisfying our clients by delivering results that are timely, relevant, accurate, and actionable.  We acknowledge that the end product we provide helps guide our clients’ decision making on both tactical and strategic levels – and our absolute precision is paramount to success.  We are committed to continuously improving the processes by which we provide our products and services so that our work exceeds expectations and is done right the first time.

Service
HRA is committed to offering the highest standards of service and earning the trust and respect of our clients each and every day.  HRA’s senior management team is fully and visibly engaged in customer activities.  We pride ourselves on listening carefully, welcoming feedback about our products and services, and working continuously to address any issues that might arise.  We strive to respond quickly to changes in circumstances, whatever they are, to ensure our clients’ needs are met.

Innovation
HRA takes a leadership role in the advancing and enhancing healthcare market research and we continuously develop and promote thought leadership within the market research community.  We actively seek out opportunities to engage new technologies that will enhance our capabilities and provide greater value to our clients. 

Insights
HRA’s core responsibility is to deliver actionable intelligence to our customers, allowing them to drive important business decisions.  To that end, we offer a comprehensive range of market research services to meet a variety of needs, as well as a seasoned and professional research staff that readily translates data into decision-ready market implications.   HRA also has the access to leverage top thought leaders in the industry to get to the heart of our clients’ most pressing business issues.